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Our interpreters cover all ASEAN languages

Written by Singapore on . Posted in News

In October 2016 during the Singapore International Cyber Week, CIAP mobilised 14 conference interpreters working in 6 ASEAN languages plus English and Mandarin over 2 days at 3 different events, all coordinated by one CIAP consultant interpreter – the only person the client needed to deal with.

On the consultant interpreter’s side, it meant coordinating:

  • 3 meetings with 3 different organisers and different language requirements
  • 2 venues
  • 8 languages
  • 14 interpreters
  • 14 flight and hotel bookings
  • 15 booths
  • 3 equipment providers
  • 14 interpreter contracts and payments

Meanwhile, the client could deal with just one person, a CIAP Consultant Interpreter, for every aspect of the interpretation service.

One point of contact, one contract, one payment.

ASEAN interpreters translate ministerial conference

ASEAN interpreters in Singapore

CIAP’s team of Burmese, Lao, Khmer, Bahasa Indonesia, Thai and Vietnamese conference interpreters.

Meet our dream team of ASEAN language interpreters, pictured here with the consultant interpreter after the ASEAN Ministerial Conference on Cybersecurity.

Our Burmese, Lao, Khmer, Bahasa Indonesia, Thai and Vietnamese interpreters flew in from all over South East Asia to cover this meeting and others.

We also had a Mandarin team covering other events during the Singapore International Cyber Week.

This included the International Cyber Leaders Symposium, which saw all 7 teams working simultaneously from English into their respective languages.

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Our services in a nutshell

Written by Singapore on . Posted in News

How to find simultaneous translation services with CIAP

Like our new infographic?

You can see the full version here and

browse the Our Services section of our website for more details.

How to find simultaneous translation services with CIAP

This infographic explains what we do. Use CIAP as your consultant interpreters and we will assess, estimate and organise every aspect of the simultaneous translation services needed for your meeting.

Contact us and you will deal immediately with an actual interpreter, who has all the skills of a project manager AND actually knows what it means to interpret. This makes us ideally placed to understand what your event requires, recommend the best configuration for the simultaneous translation services you need, and handle the project from end to end.

CIAP is a one-stop shop, but unlike translation agencies, we offer transparent quotations and we do not charge commission on interpreters’ fees. You pay only for the simultaneous translation services you receive, plus a small organising fee for our time.

You receive hassle-free, high-quality simultaneous translation services organised and delivered entirely by interpreting professionals.

Contact us here for more information.

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Transparency – what sets CIAP apart from translation agencies

Written by Singapore on . Posted in News

Transparency – what sets CIAP apart from translation agencies

 

Transparency is an important requirement for international organizations and the public sector.

But it’s also very relevant in the business of interpretation.

And it’s what sets CIAP apart from commercial translation agencies.

 

As consultant interpreters, our objective is to put together the best team of interpreters while minimizing the cost for our clients. Take a look at our Infographic here to see exactly how we do that. Commercial translation agencies will also emphasize quality and cost. But the two operate on completely different rules.

Case in point. A potential client contacted me a few months ago and asked for a quotation. The program consisted of 9 to 10 working hours for 4 consecutive days, and I submitted a quote for 3 interpreters. The client asked me to reduce the number of interpreters to 2, saying that the “other agencies” were quoting for 2 interpreters. Clearly, they perceived CIAP to be just another translation agency. My response was as follows.

CIAP will work with clients to find the most cost-effective solution, but we do not do so by compromising on the quality of interpreters or professional standards. Unlike commercial agencies who recruit interpreters at the lowest cost and add their own margin of profit, consultant interpreters disclose the interpreters’ fee and the management fee for the consultant interpreter. Please refer to my quotation.

I’m happy to say that the client decided in our favor and was extremely pleased with the end result.

Transparency is also important on the other end. Most translation agencies hire interpreters that they have never even met. They build a database of interpreters by collecting resumes via email. Furthermore, technology has enabled this “blind” recruiting process to become global in scale. These days, AIIC interpreters receive requests from numerous unknown agencies from around the world.

As important as resumes are, they do not necessarily guarantee quality. By comparison, consultant interpreters have first-hand knowledge of interpreters. We recruit colleagues that we personally know and have worked with – sometimes for many years or even decades. Instead of recruiting by guess work, we know who our team members are and what they will be delivering.

This, of course does not mean all commercial translation agencies should be dismissed. Some agencies can be very efficient and provide good solutions depending on the need. But, it’s important for clients to know the difference between consultant interpreters and translation agencies, define their own objectives and needs, and make an informed decision based on the scale and complexity of the meeting.

 

by Jean Young Lee

CIAP consultant interpreter in Seoul

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Russian interpreter is Putin himself

Written by Singapore on . Posted in News

Russian President Vladimir Putin is also a pretty smooth interpreter we learned this week. At a forum in St. Petersburg, he was filmed stepping into the role of a German to Russian consecutive interpreter as he spontaneously translated the words of former State Secretary of the German Defence Ministry, Willy Wimmer.

Known for his fluent German, President Putin graciously rendered Mr Wimmer’s comments in Russian for the benefit of the audience.  The Russian Head of State gave an excellent demonstration  of how a consecutive interpreter should work, knowing when and how to interrupt the speaker, using the first person and not the third, focussing intently on the speaker when listening etc. Watch him in action here.

russian interpreter is Putin himself

A new competitor for

Russian interpreters

in Asia?

While we do not recommend hiring non-interpreters, the Russian President’s many years of listening to the world’s top interpreters convey his own message have no doubt taught him a thing or two about how interpreters work. Asking a non-interpreter to translate at a public event or conference simply because that person is bilingual is not advisable. But sometimes, exceptions can be made when that bilingual person is a Head of State!

Clients seeking Russian interpreters in Asia are nevertheless encouraged to contact CIAP and not the Kremlin! We work with highly experienced Russian interpreters who are based in West Asia, South East Asia, East Asia and Australia. They interpret regularly at high level summits and international conferences, and accompany Russian-speaking delegations on their visits to the rest of Asia Pacific.

And they may be facing some extra competition if President Putin ever decides to retire from his current day job!

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Why are French interpreters relevant in Asia Pacific?

Written by Singapore on . Posted in News

Working with high-quality, professional French interpreters is relevant in Asia, and this infographic from the French Ministry of Foreign Affairs presents some interesting statistics to explain why.

At CIAP, more than half our consultant interpreters have French in their language combination. We ourselves are qualified to interpret between French and English, French and Chinese, French and Spanish, and German and French. We regularly organise teams of French interpreters, and recruit other professional interpreters who work between French and other languages like Korean, Japanese or Russian.

International organisations with French as an official language have offices in Asia that often hire French interpreters. The United Nations in Bangkok and UNAKRT (the UN Assistance to the Khmer Rouge Tribunal) in Cambodia, are among the institutions where we work on a frequent basis. NGOs and private companies also organise events and training seminars in the region where participants include French-speaking delegates from the African continent. Some higher education programmes are still taught in French in former colonies like Cambodia or Laos, where learning French and studying at French universities can be a much more affordable option for aspiring overseas students. 

Lastly, France is an active trading partner all across Asia and the Pacific, and its Embassies all have sections that work tirelessly to promote trade relations, support French industries in Asia, and help Asian companies do business in France. We interpret for high-level French government delegations during their visits to the region. 

If you are looking for French interpreters anywhere in Asia, Australia, New Zealand or the Pacific, just contact CIAP and we can advise and direct you.

 

Why French interpreters are relevant in Asia - infographic

 

Source: diplomatie.gouv.fr/

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Happy Year of the Monkey from CIAP’s interpreters

Written by Singapore on . Posted in News

Interpreters across Asia wish you a Happy Year of the Monkey

See no evil, hear no evil, speak no evil? Not us! Professional interpreters do not filter or modify the content of the speeches they interpret.

Our code of ethics is clear. What we hear is what we deliver in the other language, regardless of our own personal feelings or opinions. Fortunately, evil rarely comes up in the presentations we are asked to interpret!

Hiring professional interpreters is the best way to ensure that your message is transmitted fully, without fear or favour, to your target audience.

We wish you a happy and prosperous Year of the Monkey, and look forward to helping you communicate in the year ahead.

– The CIAP team

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CIAP interpreters in Manila as Philippines hosts APEC

Written by Singapore on . Posted in articles, News

 

As Heads of State and leaders of 21 countries gathered for the APEC summit last week, CIAP’s interpreters braved tight security in Manila, Philippines to provide simultaneous interpretation between English and Japanese, Korean, Mandarin and Russian for the APEC CEO Summit.

 

CIAP's interpreters in Manila Philippines
Security was tight in Manila.
“Restricted access” was the order of the day.

The event was opened by President Benigno Aquino III of the Philippines and addressed by heads of state and the chief executives of some of the world’s largest global corporations. Having organised teams of conference interpreters for numerous APEC events over the years (see our track record here), past experience taught us that 3 interpreters per language would be required.

 

2 interpreters per language is a minimum (find out why here).

But when facing a tightly packed agenda and dense, rapidly-delivered content from high-level speakers, it often takes a team of 3 interpreters rotating regularly to interpret consistently and at the highest level. This ensures content is fully transmitted to the audience in their native languages, especially when interpreters are working both ways, from and into English.  

Moreover, hiring 3 interpreters per language is good contingency planning (read this to find out why this is so important), an advantage that proved its worth this week in Manila. Responding to the November 13th terror attacks in Paris, the Philippines government ramped up security measures and ordered the cancellation or rescheduling of most commercial flights.

Although interpreters had to scramble to rearrange their flights to Manila and travel at highly anti-social hours, planning 3 interpreters per booth minimized the risk that some languages would be without the minimum 2 interpreters to provide simultaneous interpretation.  

Interpreters snapped this sign in Manila Philippines
With three CIAP consultant interpreters on site in Manila, and a fourth working from Singapore to coordinate and assist with last-minute travel to the Philippines, all unforeseen challenges were overcome and a full team delivered seamless interpretation at this 5-language international conference.

One of the many roles of a Consultant Interpreter is to advise clients on the number of interpreters required. Because we also interpret ourselves, by considering the meeting topic, draft agenda and languages involved, we can quickly assess the workload and recommend the appropriate team size for your event.

Click here to find a CIAP Consultant Interpreter closest to your venue.

The slogan for the APEC CEO summit where CIAP interpreters worked in Manila Philippines  

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